Frequently Asked Questions
How long does delivery take?
Orders are dispatched within 1–3 working days and usually arrive within 8–20 working days after dispatch. During busy periods such as Black Friday and the run-up to Christmas, it can take a little longer than usual.
Where can I track my order?
As soon as your order has been dispatched, you'll receive an email with your tracking number and a link so you can see exactly where your parcel is. You can also follow it on our Track Your Order page.
Can I return an item if it doesn't fit?
Yes, you have 30 days from delivery to request a return. The item must be unworn, in new condition and with all original tags attached.
How do I find the right size?
Every item has a size guide on the product page. If you're between two sizes, we recommend going for the larger one.
Which payment methods do you accept?
We accept Visa, Mastercard, American Express, Apple Pay, Google Pay and Shop Pay.
How do I contact you if I need help?
You can email us at emilia_espoo@zohomail.eu. We reply within 24 hours.
BESPLATNA DOSTAVA ZA SVE NARUDŽBE
Besplatna dostava s praćenjem za sve narudžbe putem Hrvatske pošte.
BESPLATAN POVRAT U ROKU OD 30 DANA
Niste potpuno zadovoljni? Nema problema. Proizvod možete vratiti u roku od 30 dana.
VIŠE OD 15.000 ZADOVOLJNIH KUPACA
Hvala vam na više od 15.000 recenzija s pet zvjezdica. Vaše zadovoljstvo naš je glavni prioritet.
